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Frequently Asked Questions

You can patch small holes-those 1/4" and 3/8"-with a small amount of household cement. This glue patch will be next to invisible. Larger holes up to about 3" in diameter in aluminum screen can usually be easily patched. A patch should go at least 1/2" to 1" larger all around the hole. These are either kits or just pieces of screen. Unravel a number of strands and then weave the strands through the screening and bend them tight. Plastic patches need a touch of household cement on the ends of the strands after they have been woven through.

Check your state and local codes before starting any project. Follow all safety precautions. Information in this document has been furnished by the North American Retail Hardware Association (NRHA) and associated contributors. Every effort has been made to ensure accuracy and safety. Neither NRHA, any contributor nor the retailer can be held responsible for damages or injuries resulting from the use of the information in this document.

Yes, window locks can be mounted on a track, which permits windows to be opened a desired distance.

Check your state and local codes before starting any project. Follow all safety precautions. Information in this document has been furnished by the North American Retail Hardware Association (NRHA) and associated contributors. Every effort has been made to ensure accuracy and safety. Neither NRHA, any contributor nor the retailer can be held responsible for damages or injuries resulting from the use of the information in this document.

I'm sorry, there are too many manufacturers and styles to know which one fits your door. The best thing to do is take the one you think, looks the closest. It may not work, but if it does it will save you a trip back. Otherwise, its best to bring in your old handle to make a match.

  • If your garage door spring is damaged, check to see if your garage door uses one or two springs. Most garage door systems often use pairs of springs.
  • If your garage door has a second spring, check for signs of wear in that spring. If it seems worn, purchase two new springs so that you can replace both at the same time.
  • When purchasing a new spring, get the same length and weight as the old spring.
  • Remove the end cones on your old spring. This will free the broken spring from its fasteners and let you remove it.
  • Replace the spring and tighten the end cones.
  • Consult the garage door’s owner’s guide for the correct spring torque, and then use winding tools to wind tension back into the spring.

Check your state and local codes before starting any project. Follow all safety precautions. Every effort has been made to ensure the accuracy and safety of this information. Neither Westlake nor any contributor can be held responsible for damages or injuries resulting from the use of the information in this document.

One option is to use a brass door reinforcer. This product will also increase the strength of your door.

Check your state and local codes before starting any project. Follow all safety precautions. Information in this document has been furnished by the North American Retail Hardware Association (NRHA) and associated contributors. Every effort has been made to ensure accuracy and safety. Neither NRHA, any contributor nor the retailer can be held responsible for damages or injuries resulting from the use of the information in this document.

  • First, you need to decide whether your door will open to the left or right. That will determine your hinge placement.
  • Mark the spots where you want to install the hinges on your doorframe. (Most hinges are installed 5 inches from the top of the door and 10 from the bottom.)
  • Measure the same distances on the door itself and mark your doors for the hinges by tracing the outline of the hinges on the doorframe itself.
  • On your outline, place Xs where you’ll need screws.
  • Use a hammer and chisel along the outline of the hinge on the doorframe to create an impression of the hinge so that your hinge will lay recessed into the door facing.
  • Clear away any wood splinters.
  • Screw the hinge onto the door. (Do not over screw.)
  • Create a recession on the door using the same method if necessary. (Some hinges don’t require that both sides of the hinge are recessed. Check the instructions that came with your hinge.)
  • Insert the hinge pins (starting with the top) to hang your door.

Check your state and local codes before starting any project. Follow all safety precautions. Every effort has been made to ensure the accuracy and safety of this information. Neither Westlake nor any contributor can be held responsible for damages or injuries resulting from the use of the information in this document.

The best option is to bring the old hinge in. But as a standard, an exterior door uses a hinge that is 4" long with four holes on each side. An interior door usually has a hinge that is 3-1/2" long and has three holes on each side.

Check your state and local codes before starting any project. Follow all safety precautions. Information in this document has been furnished by the North American Retail Hardware Association (NRHA) and associated contributors. Every effort has been made to ensure accuracy and safety. Neither NRHA, any contributor nor the retailer can be held responsible for damages or injuries resulting from the use of the information in this document.

Most locks come in two sizes: 2-3/8" or 2-3/4" backset. This is how far the center of the hole is away from the edge of the door. The customer needs to know this distance or purchase a lock that has an adjustable backset.

Check your state and local codes before starting any project. Follow all safety precautions. Information in this document has been furnished by the North American Retail Hardware Association (NRHA) and associated contributors. Every effort has been made to ensure accuracy and safety. Neither NRHA, any contributor nor the retailer can be held responsible for damages or injuries resulting from the use of the information in this document.

You need to know the size of the door and the number of panels. Information on the replacement spring packaging will indicate which spring is needed.

Check your state and local codes before starting any project. Follow all safety precautions. Information in this document has been furnished by the North American Retail Hardware Association (NRHA) and associated contributors. Every effort has been made to ensure accuracy and safety. Neither NRHA, any contributor nor the retailer can be held responsible for damages or injuries resulting from the use of the information in this document.


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